Trust is good, proof is better.
Quality assurance and consumer protection are of highest importance to hülsta. Hardly any other furniture manufacturer has been awarded as many "very good" by the "Stiftung Warentest" (leading German consumer safety group) as hülsta has. hülsta is also leading in Europe for quality certificates and seals of approval, look for yourself.
The hülsta quality guarantee.
Careful manufacturing processes and a comprehensive quality control ensure that every piece of hülsta furniture that leaves our premises is absolutely immaculate. Mistakes are therefore improbable – but not impossible. However, we can assure you that you have made a perfect choice with hülsta.
hülsta offers a 5 years guarantee* on the perfect craftsmanship of all units, on the functional safety of all technical parts as well as on the quality of materials and surfaces of solid woods, veneers and lacquers. Please note the guarantee does not cover replacement bulbs, damages due to wear and tear, incorrect use or care of the furniture. The hülsta guarantee is not transferable and does not cover ex-display units. Should you have reason to complain, please contact us via your retailer.
*5 years guarantee valid for orders placed after 1. July 2010
The hülsta trust guarantee.
Even if the fault is not covered by our guarantee, you can rely on our support. We offer you more than a standard guarantee, because hülsta does not only deliver first-class furniture but also first-class service.
Should you have any problems with your hülsta furniture, we are always committed to help you. Do not hesitate to contact us even after expiry of the 5-year guarantee or in cases that are generally excluded from warranty. You can rely on us to find the best possible solution for you.
12 years guarantee.
We provide a 12-year guarantee on hülsta base frames (3 years on electric parts, gas-pressurised springs).
Blauer Engel (Blue Angel)
hülsta is entitled to label its entire furniture range with the "Blauer Engel" (Blue Angel), which is awarded to environment-friendly companies that are especially committed to the protection of the environment.
The GS sign for proven safety is given to furniture that is tested by TÜV Rheinland.